Privacy Policy

1. Information We Collect

We collect only what is strictly necessary to process your order and support you:

• Full name (optional – for more personal tone)
• Phone number (required – order confirmation and delivery)
• Chosen protocol level
• Basic technical metadata (IP, device/browser – security only)

No card details, no passports/ID, no email unless voluntarily given, no geolocation, no health information. No advertising cookies, no third-party trackers, no data selling.

2. How We Use Your Data

• To verify and fulfill your order
• To deliver digital materials (ignite sessions + wave guide)
• To respond to your questions
• To prevent fraud and protect the platform
• To create anonymized statistics for service improvement

3. Storage & Security

• Encrypted servers compliant with UK GDPR
• Retained up to 12 months or until deletion requested
• TLS 1.3 encryption on all connections
• Regular security audits
• Strong protection against unauthorized access

4. Cookies

Only essential cookies for core site functionality (forms, navigation). No analytics, marketing or tracking cookies are used.

5. Your Rights

You have the right to access, correct or delete your personal data at any time — free, within 30 days. Send request to support@mn-ignite.co.uk. You may also complain to the ICO.

6. Contact Details

M&N LONDON LTD
117 Whitechapel Road, 3rd Floor
London, England E1 1DT
Tel: +44 121 246 8899
Email: support@mn-ignite.co.uk

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